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Total Package Entertainment STRONGLY encourages your timeliness for all sessions. *For private charges will be assessed, (a late arrival of 15 minutes or more is considered a cancellation), *For classes, (virtual or in person), failure to attend is non-refundable. Total Package Entertainment reserves the right to cancel any session and coaching WITHOUT refund if the client has failed to prepare by completing all homework assignments. In cases of proven emergency, TPE may allow FOR A ONE TIME, MAKE-UP SESSION.e sessions a cancellation notice of 24 hours in advance is required or non-refundable session private charges